Dynamics 365 CE

Dynamics 365 is a suite of intelligent business applications from Microsoft that combines Enterprise Resource Planning (ERP)  and Customer Relationship Management (CRM) capabilities. It is designed to enhance business productivity, streamline operations, and improve decision-making. Dynamics 365 is cloud-based, providing flexibility, scalability, and integration with other Microsoft services like  Azure, Power Platform , and Microsoft 365.

Unlock the Power of Dynamics 365 CE

Sales

Learn how Dynamics 365 Sales helps businesses manage leads, close deals, and build strong customer relationships with AI-driven insights.

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Field Service

Optimize on-site service operations with predictive maintenance, smart scheduling, and real-time insights for field technicians.

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Project Operations

Manage projects efficiently, from planning and budgeting to execution and analytics, with seamless collaboration and automation.

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Marketing

Discover how Dynamics 365 Marketing enables businesses to automate campaigns, nurture leads, and drive engagement through personalized experiences.

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Dynamics 365 Environment

The Dynamics 365 environment is the foundational layer for hosting and managing all D365 applications. It includes:

  • Common Data Service (Dataverse): A scalable, secure database for storing and managing business data.
  • Integration with Power Platform: Seamless connectivity to Power Apps, Power BI, and Power Automate for customizations and analytics.
  • Security & Compliance: Built on Microsoft Azure, D365 ensures enterprise-grade security and compliance with global standards.

Dynamics 365 Architecture


The Dynamics 365 CE cloud version is based on a modular architecture, allowing businesses to choose applications based on their specific needs. Key components include:

  1. Model-Driven Applications
  • Built on Dataverse, providing a robust platform for data storage and management.
  • Highly customizable via Power Apps, enabling tailored user interfaces.
  1. Azure Integration
  • Enables scalability, advanced analytics, and integration with other Microsoft services like Azure Cognitive Services for AI capabilities.
  1. Unified Interface
  • A responsive, web-based UI that works seamlessly across devices.
  1. Extensibility
  • Customizable through Power Platform, with tools to create workflows, analytics dashboards, and custom connectors.